Frequently Asked Questions: ASP

Will my data be safe?
How stable is the ANS network?
How does ANS Online handle a disaster?
What are the benefits to using an ASP?
Who owns the data?
What about the speed of my applications?

Will my data be safe?
ANS Online is armed with the latest security technology to securely house your data. With tight internal and external controls, your data cannot be accessed by any unauthorized user, is virus-free and can be easily recovered in the event of an emergency.
  • Only authorized internal personnel have access to your account.
  • Security systems monitor people traffic utilizing keycard technologies and camera recording.
  • All data is protected from viruses by state-of-the art filtering software.
  • Data is backed up over our secure network each night and taken offsite to a fireproof facility for storage.
  • All passwords and other sensitive data is digitally encrypted.
  • Our data center is protected by multiple security layers to prevent unauthorized access from the outside.
  • Our hardware is redundant and is only from major manufacturers. Click here for more on our data center.

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How stable is the ANS network?
All of our machines are from major manufacturers and have redundant hard disks, power supplies and network interface cards, and are placed in clusters for additional redundancy. In addition:

  • Our facilities have multiple levels of network hardware and provider dependencies and include T1, T3, and fiber sonnet ring technology with redundant paths.
  • BGP failover is used to provide automated failover between separate providers.
  • All servers are monitored 24 hours a day and we have auto-notification if any problems occur.

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How does ANS Online handle a disaster?
The ANS Online network is composed of two separate data facilities, with multiple Internet connections and automatic failover measures to ensure the network is always running. We secure our facility better than most commercial buildings secure theirs, ensuring your data is likely safer within our walls than with your own!

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What are the benefits to using an ASP?
There are many benefits to working with an ASP:

  • Cost predictability
  • Gaining the ASP's application experience
  • Faster implementation of new solutions
  • Guaranteed performance levels
  • Automatic software upgrades
  • Freeing IT staff to focus on key internal needs
  • Fewer IT staffing issues
  • Guaranteed uptime
  • Cost-effectiveness
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Who owns the data?
You own and have access at any time to your data.

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What about the speed of my applications?
Your applications actually can run faster over our network than they run locally. Once your network connection is established the first time (usually within 5 to 10 seconds) applications will open in less than 2 seconds - faster than running them on a normal desktop.

Your actual use of your applications is seamless an smooth. On a 56k connection, you may experience an occasional delay but nothing that would interfere with a user's productivity.

Call us to set up a demo, and we can prove it!

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